
About Us
Bark N Purr Trading Company Limited
It has been 9 years since the establishment of Bark N Purr Trading Co., Ltd., and it has always been committed to providing high-quality imported pet food and supplies to China, Hong Kong and Macau.
Stepping into 2023, we will keep enhancing the existing brand line. In addition to the Instinct and Purpose freeze-dried pet food from the United States, we have also introduced the famous Bosch and Sanabelle from Europe and Germany, Wishbone from New Zealand, MeniOne/DuoOne Supplement by Renowned Japanese Veterinary Ophthalmologist.
In 2022, Muuske cat milk from Germany, Lucy Pet Food from the United States and Davis Shampoo with cleaning and care product lines have also been added to our brand line.
In 2021, the genuine product trademark was also launched, and the "one-tear mark" label was affixed to the product packaging to ensure that every package of food delivered to customers is high-quality product that has undergone strict quality control and can be traced back to the source.
自 2024 年 10 月起,Instinct、Purpose 和 Vital Essentials 的包裝袋將會貼上百配官方的銀色標籤,以進一步提升產品的辨識度和信任度。
自 2025 年 4 月 1 日起,Instinct 將在香港及澳門市場正式使用授權正品防偽標籤(下稱「橙標」)。此標籤適用於所有 Instinct 主糧產品,包括『普通乾糧及凍乾主糧』。請注意,小食、mixers、罐頭及濕糧暫時不適用於此標籤。
在轉標過渡期,現階段的「綠標」和「銀標」亦屬於百配授權正品,直到另行通知。凡主糧產品未貼有防偽標籤的,均視作為不明來源或非本公司授權之正品,我們亦不排除是假貨的可能性。本公司恕不負責及處理任何關於沒有香港/澳門市場之「橙標」、「綠標」及「銀標」產品的售後及任何品質問題。
所有「橙標」防偽標籤均有銀色塗層,刮開後會顯示一組密碼。消費者需掃描標籤上的 QR code,並輸入密碼的最後四位數字,即可進入正品認證頁面。「綠標」和「銀標」可直接掃描二維碼跳轉至 WhatsApp 客服查詢。
如有任何產品相關的疑問,歡迎隨時透過 WhatsApp 或電郵聯繫我們,我們將竭誠為您解決問題。
正品商標

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銀標
綠標

橙標
Authentic goods genuine trademark description:
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QR code : re-divert to https://www.bnp.hk
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Double Layers Label Systems : When Upper layer is uncovered, the Lower layer will show BarkNPurr logos as shown in the diagram.
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Following words are printed 「正貨商標」,「中港澳總代理」,「撕毀無效,不可轉貼」及「Tel : 2336 3367」on Upper layer of label
Contact Us
Telephone
(852) 2336 3367
Customer Service Hotline
(852) 2606 2899
Email (General Inquiries)
Address
Room 02 Floor 10 Block B
Texaco Road Industrial Center
14-22 Wang Lung Street
Tsuen Wan, Hong Kong
Business Hours
Monday to Friday: 9:00am – 5:30pm
Saturday: 9:30am – 1:00pm
Closed on Sundays and public holidays